Privacy Policy
BridgeCare Outreach & Services (“we,” “our,” or “us”) is committed to protecting the privacy of our clients, website visitors, and service users. This Privacy Policy explains how we collect, use, store, and share personal information, and it sets out your rights under the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and other applicable data protection laws. By using our website and services, you agree to the practices described in this policy.
1. About Us
This Privacy Policy applies to the website of BridgeCare Outreach & Services, available at:
🌐 https://sites.google.com/view/bridgecare-outreach
“Service” refers to the business support and administrative assistance we provide through our website and directly to clients.
“You” refers to any individual who accesses or uses our website or services.
“We/Us” refers to BridgeCare Outreach & Services.
2. Information We Collect
We may collect and process both Personal Information and Non-Personal Information.
a) Usage Data
When you access our website, we may automatically collect information such as:
Browser type and version
Operating system
Referring website (if you clicked a link to reach us)
Pages visited and navigation paths
Date, time, and frequency of visits
IP address and Internet service provider (ISP)
Approximate geographical location
We collect this data to:
Ensure our website functions correctly
Improve performance and user experience
Safeguard against cyber-attacks or technical failures
Monitor trends and service demand
This information is collected through tools such as Google Analytics. Our lawful basis for processing this data is our legitimate interest in maintaining and improving our services.
b) Communication and Enquiry Data
If you contact us through our forms or by email, we may process:
Your name
Contact details (phone number, email address)
Employer and job title (if provided)
The content of your enquiry or correspondence
Metadata associated with communications
This data is used for responding to your queries, maintaining client relationships, and keeping a record of correspondence.
c) Newsletter and Notification Data
If you subscribe to updates or newsletters, we may collect and store:
Your name and email address
IP address and timestamp at registration (for verification and compliance)
We use a double opt-in process to confirm newsletter subscriptions. You may unsubscribe at any time by following the link provided in our emails.
d) Publication Data
If you interact with our site (e.g. by leaving comments or submitting forms intended for publication), we may process the data you submit for that purpose.
3. How We Use Your Information
We use your personal data for the following purposes:
To provide and improve our services
To communicate with you about enquiries, services, and updates
To manage client accounts and relationships
To send marketing and promotional materials (only if you have opted in)
To ensure legal compliance and protect against fraud or misuse
We do not sell or rent personal data to third parties. We may share data with trusted service providers (e.g. email platforms, analytics providers) only when necessary and always in line with this policy.
4. Legal Grounds for Processing
We rely on the following lawful bases for processing:
Contractual necessity – when we need the data to provide services to you
Legitimate interests – such as improving our services or securing our website
Legal obligation – to comply with tax, legal, or regulatory requirements
Consent – for marketing communications or optional subscriptions
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
Contact details (name, email, phone number, IP address): kept for a minimum of 2 years and up to 10 years depending on client relationship and legal requirements.
Newsletter data: kept until you unsubscribe.
Enquiry correspondence: retained as long as is necessary for record-keeping and service continuity.
6. Your Rights (UK GDPR / EU GDPR)
You have the following rights regarding your personal data:
Right to access – request a copy of the information we hold about you
Right to rectification – request corrections to inaccurate or incomplete data
Right to erasure – request deletion of your personal data where applicable
Right to restrict processing – ask us to limit how we use your data
Right to data portability – request transfer of your data to another provide
Right to object – opt out of certain processing, including marketing
Right to withdraw consent – if processing is based on consent, you can withdraw it at any time
To exercise any of these rights, contact us at:
📧 bridgecare.outreach.uk@gmail.com
7. Data Security
We take reasonable technical and organisational precautions to protect your personal data against loss, misuse, or unauthorised access. However, please note that no system is entirely secure.
8. Third-Party Links
Our website may contain links to external websites. Please note we are not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policies of any external sites you visit.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and significant changes may be notified via email or a notice on our website.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
📧 bridgecare.outreach.uk@gmail.com
📧 Data Protection Officer: Nick, Managing Director – bridgecareoutreach@gmail.com
Terms of Use & Conditions
Effective Date: September 2025
Welcome to BridgeCare Outreach & Services. These Terms of Use & Conditions (“Terms”) govern your access to and use of our website, services, and any related offerings (collectively, the “Services”). By using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
Website: https://sites.google.com/view/bridgecare-outreach
Email Contact: bridgecare.outreach.uk@gmail.com
1. Definitions
“Site” refers to BridgeCare Outreach’s website.
“Service” refers to any services, resources, or communications offered through the Site.
“We,” “us,” or “our” refers to BridgeCare Outreach.
“You” or “User” refers to anyone accessing or using the Site or Services.
2. Privacy
Your privacy is important. By using our Site, you agree to the Privacy Policy, which explains how we collect, use, and protect your personal data. We comply with:
UK: UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018
US: Applicable privacy laws, including state-specific regulations such as CCPA where relevant
3. Acceptable Use
You agree not to:
Use the Service for commercial solicitation without written consent.
Collect or harvest personal data from other users.
Post or transmit unlawful, abusive, offensive, or misleading content.
Access another user’s account without permission.
Interfere with the functioning or security of the Site.
Failure to comply may result in account suspension or termination.
4. User-Generated Content
If you submit content:
You retain ownership but grant BridgeCare Outreach a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display your content in connection with the Services.
You warrant that you own or have permission to submit the content.
We reserve the right to remove content at our discretion.
You are solely responsible for any content you post.
5. Intellectual Property
All intellectual property on the Site is owned by BridgeCare Outreach or its licensors. You may not copy, reproduce, or distribute any content without permission.
6. Links to Third Parties
Our Site may link to third-party websites or resources. We do not control these and are not responsible for their content, privacy practices, or compliance. Use third-party services at your own risk.
7. Liability Disclaimer
The Services are provided “as is.”
We make no warranties regarding accuracy, reliability, or fitness for a particular purpose.
We are not liable for indirect, incidental, or consequential damages.
Some jurisdictions limit disclaimers of liability; these Terms are applied to the extent permitted by law.
8. Fees and Payment (if applicable)
Fees for Services will be displayed at the time of order or subscription.
All payments are in GBP unless otherwise stated.
We reserve the right to update pricing; changes will not affect completed transactions.
9. Delivery of Services
Services will be delivered as agreed in your order or registration.
We may deliver in installments where appropriate.
You are responsible for providing accurate contact information.
10. Cancellation and Withdrawal
You may cancel Services within 14 days of purchase, subject to any terms for personalized or digital goods.
To cancel, contact us at bridgecare.outreach.uk@gmail.com with your name, order details, and a clear statement of cancellation.
Refunds will be processed promptly via the original payment method.
Model Cancellation Form:
To: bridgecare.outreach.uk@gmail.com
I/We hereby give notice that I/We cancel my/our contract of sale of the following goods/services:
Ordered on [date] / Received on [date]
Name of consumer(s):
Address of consumer(s):
11. Governing Law
UK Users: Laws of England & Wales apply; disputes resolved in courts of England & Wales.
US Users: Applicable US federal and state laws apply; disputes resolved in courts of the state corresponding to your residence.
12. Indemnification
By using our Site and Services, you agree to indemnify and hold harmless BridgeCare Outreach, its directors, employees, and affiliates from claims, losses, damages, or expenses arising from your use of the Site or Services.
13. Modifications
BridgeCare Outreach may update these Terms at any time. Continued use of the Site constitutes acceptance of any updates. Major updates will be highlighted on the Site.
14. Contact Information
BridgeCare Outreach
https://sites.google.com/view/bridgecare-outreach
Email: bridgecare.outreach.uk@gmail.com
Cookie Policy
Last updated: September 2025
This Cookie Policy explains how BridgeCare Outreach & Services (“we,” “our,” or “us”) uses cookies and similar technologies on our website:
🌐 https://sites.google.com/view/bridgecare-outreach
By continuing to use our site, you agree to the use of cookies as outlined in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or device by websites you visit. They are widely used to make websites function properly, improve efficiency, and provide information to the website owner. Cookies cannot run programmes, install software, or deliver viruses to your device.
Cookies may be either:
Session cookies – temporary cookies that expire when you close your browser.
Persistent cookies – cookies that remain on your device until they expire or are deleted manually.
2. How We Use Cookies
We use cookies to enhance your experience and ensure our website runs smoothly. Specifically, cookies help us with the following purposes:
a) Authentication – recognising when you visit and navigate our website.
b) Preferences – storing your settings and preferences for a personalised experience.
c) Security – protecting user accounts and preventing fraudulent use.
d) Performance & Analytics – understanding how our website is used and improving usability.
e) Cookie Consent – remembering your preferences for the use of cookies.
We do not use cookies to collect sensitive personal information without your consent.
3. Types of Cookies We Use
Essential Cookies
These are necessary for the website to function and cannot be switched off. They are usually set only in response to actions you take, such as logging in or filling in forms.
Analytics & Performance Cookies
These help us understand how visitors interact with our site by collecting anonymous information. We use Google Analytics to measure traffic and improve performance.
_ga – distinguishes users (duration: 2 years)
_gid – stores session information (duration: 24 hours)
_gat – throttles request rates to improve performance (duration: 1 minute)
Google’s Privacy Policy: https://www.google.com/policies/privacy/
Functionality Cookies
These enable our site to remember choices you make (such as preferred language or display settings) and provide enhanced features.
4. Third-Party Cookies
Some cookies may be placed by third-party service providers to deliver features or analytics. For example:
Google Analytics (website performance and visitor insights).
Email or form submission services (where enabled, to track communication success).
These providers have their own privacy and cookie policies, which we encourage you to review.
5. Managing Cookies
You have the right to accept or decline cookies. Most browsers automatically accept cookies, but you can usually adjust your browser settings to refuse them if you prefer. Please note that blocking certain cookies may impact the functionality of our website.
Here are guides for managing cookies in commonly used browsers:
Google Chrome
Mozilla Firefox
Apple Safari
Microsoft Edge
6. Updates to This Cookie Policy
We may update this Cookie Policy to reflect changes in law, technology, or our website practices. Updates will be posted on this page with the revised date shown above.